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A good customer service story

Posted: 10/1/2008

Recently I opened a bottle of Rosemount Estate Show Reserve Shiraz 2002 which was sadly corked. The next day I followed this up with the producer via their website, which led me up submit my request about replacement of corked wine via their online email form. Flash forward a couple of weeks and I realised [...]
 

Link (winetastic.blogsome.com)


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